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SELECT * FROM `hr_helpdesk_requests`

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				id	company_id	branch_id	request_no	employee_id	category_id	category_name	request_title	request_description	priority	request_status	assigned_department	assigned_to	assigned_to_name	requested_date	due_date	sla_hours	first_response_at	resolved_at	closed_at	resolution_notes	internal_notes	escalation_level	escalated_at	escalated_by	escalation_reason	employee_rating	employee_feedback	ai_priority_score	ai_notes	is_active	delete_status	created_by	updated_by	deleted_by	created_at	updated_at	deleted_at

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