|
id
|
int(10) unsigned
|
|
|
|
|
company_id
|
int(10) unsigned
|
|
|
0
|
|
branch_id
|
int(10) unsigned
|
|
|
0
|
|
category_name
|
varchar(180)
|
|
|
|
|
category_code
|
varchar(80)
|
|
|
|
|
responsible_department
|
varchar(120)
|
|
|
HR
|
|
default_priority
|
varchar(60)
|
|
|
Medium
|
|
default_sla_hours
|
int(10) unsigned
|
|
|
24
|
|
description
|
text
|
|
|
|
|
is_active
|
tinyint(1)
|
|
|
1
|
|
delete_status
|
tinyint(1)
|
|
|
0
|
|
created_by
|
int(10) unsigned
|
|
|
|
|
updated_by
|
int(10) unsigned
|
|
|
|
|
deleted_by
|
int(10) unsigned
|
|
|
|
|
created_at
|
datetime
|
|
|
current_timestamp()
|
|
updated_at
|
datetime
|
|
|
|
|
deleted_at
|
datetime
|
|
|
|